Privacy & Cookies Policy

Our privacy and data protection policy is simple. We promise never to share your personal information with any third party. Please see full details on our privacy and data policies below.

1. Privacy

This privacy policy sets out how Solid Sources Limited ('we', or 'us') uses and protects any information or data that you give us when you use this website, or communicate with this business.

We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, you can be assured that it will only be used in accordance with this privacy statement.

We may change this policy from time to time by updating this page. You should periodically check back on this page to make sure that you are happy with any changes. This policy is effective from May 2015, and was last updated in July 2017. We are fully aware of the new data protection rules coming in May 2018 and are working towards ensuring we are fully compliant.

1.1. What we collect

We may collect the following information:

  • Name and job title.
  • Contact information including email address.
  • Demographic information such as postcode, preferences and interests.
  • Other information relevant to customer surveys and/or offers.

1.2. What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided. There will be a clear unsubscribe option on all these emails.

From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, social media or mail. We may use the information to customise the website according to your interests.

1.3 How long will we hold the information we gather

We will hold your personal formation until you ask for it to be removed from our systems by writing to us in person at This email address is being protected from spambots. You need JavaScript enabled to view it.. You can also request sight of the information that we hold by writing to us at the same email address.

1.3. Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

2. Cookies

2.1. How we use cookies

A cookie is a small file which asks permission to be placed on your computer`s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site or page. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

3. Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

4. Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes.
  • If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at This email address is being protected from spambots. You need JavaScript enabled to view it., or by unsubscribing on the relevant email.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to: Solid Sources Limited, 269 Wick Road, Bristol BS4 4HR.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

5. Copyright notice

This website and its content is the copyright of Solid Sources Limited - © Solid Sources Limited 2015. All rights reserved.

Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following:

  • You may print or download to a local hard disk extracts for your personal and non-commercial use only.
  • You may copy the content to individual third parties for their personal use, but only if you acknowledge the website as the source of the material.


You may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system.

If you want to obtain our permission to use any of the Content other than as described in these terms then please contact This email address is being protected from spambots. You need JavaScript enabled to view it.

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